Need to start the return process on your order?
Please complete the form below to start your return request. Our customer service team, based in Australia, is available Monday to Friday, 9am–4pm AEST.
Keep in mind that responses may be delayed due to time zone differences, but we’ll do our best to get back to you as quickly as possible.
Disclaimer
- No Returns will be accepted unless a Return Authorisation Number (RA) has been issued to you from Follow.
Return Information:
- Returns must be made within 21 days of delivery.
- Items must be in original condition with tags attached
- You cover the cost of return shipping and we cover the cost of replacement shipping
- Processing times are within 3 business days of receiving the parcel
Product Return Condition
For an item to be eligible for return, it must be in brand-new condition and only tried on for sizing purposes. They cannot unfortunately be returned if they have been worn in the water or used for a day out on the boat. Please ensure you try them on as you would in a store changing room - fresh out of the bag, and returned immediately if the fit is not right.
